Terms of service.

SEVISEase Terms of Service

Effective Date: January 2025

Welcome to SEVISEase. These Terms of Service ("Terms") govern your use of the SEVISEase platform, website (www.sevisease.us), and all related services (collectively, the “Services”) provided by SEVISEase LLC (“SEVISEase,” “we,” “our,” or “us”).

By accessing or using our Services, you (“you” or “User”) agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.

1. Description of Services

SEVISEase provides international student support services, including but not limited to:

  • Facilitating SEVIS I-901 fee payments

  • Providing information and support related to university applications, visa processing, student housing, and health insurance

  • Offering payment options tailored to users' home countries using local currencies and accessible platforms

  • Delivering support through online platforms, email, and messaging apps (e.g., WhatsApp)

We do not guarantee admission to any institution, issuance of visas, or housing availability. We act only as a facilitator and support resource.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using SEVISEase, you represent that you meet these requirements.

3. User Responsibilities

You agree to:

  • Provide accurate, complete, and up-to-date information when using our Services

  • Use the Services only for lawful purposes and in accordance with applicable regulations

  • Not impersonate another person or entity or misrepresent your affiliation with a third party

  • Take full responsibility for verifying deadlines, immigration requirements, and institution policies

4. Payment Terms

  • SEVISEase charges a processing fee for SEVIS I-901 payments and other services, which is disclosed before transaction completion

  • All payments are final unless otherwise stated; we do not issue refunds once a transaction is processed, unless due to error on our part

  • Users are responsible for ensuring the accuracy of payment details (e.g., SEVIS ID, name, date of birth)

5. Refunds and Cancellations

Refunds are not issued once a SEVIS payment or other service request is successfully submitted unless:

  • A duplicate payment occurred due to a system error

  • The payment could not be processed due to fault on SEVISEase's end

To request a refund, please contact support@sevisease.us within 72 hours of your transaction with supporting documentation.

6. Intellectual Property

All content, logos, trademarks, and materials on SEVISEase are the property of SEVISEase LLC and protected under applicable copyright and trademark laws. You may not use or reproduce any content without our express written permission.

7. Third-Party Services

Our Services may link to or integrate with third-party platforms (e.g., payment processors, government websites, universities). We are not responsible for the actions, terms, or privacy practices of those third parties.

8. Limitation of Liability

SEVISEase is not liable for:

  • Any visa denials, missed deadlines, or academic consequences resulting from user error or government decisions

  • Delays due to third-party payment systems, internet disruptions, or force majeure events

  • Indirect, incidental, or consequential damages related to your use of our Services

Our total liability under these Terms shall not exceed the total fees paid by you for the Services in question.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Services after such changes constitutes your acceptance.

10. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law provisions.

11. Contact Information

For questions or concerns about these Terms, please contact us at:

SEVISEase LLC
Email: support@sevisease.us
Website: www.sevisease.us