Privacy policy.
SEVISEase Privacy Policy
Effective Date: January 2025
At SEVISEase LLC ("SEVISEase", "we", "our", or "us"), we are committed to protecting your privacy and ensuring transparency in how we collect, use, disclose, and safeguard your personal information.
This Privacy Policy explains how we handle data collected through our website (www.sevisease.us), communications platforms (e.g., WhatsApp, email), and other services we offer (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Full name
Email address
Phone number
Date of birth
SEVIS ID number
Home and mailing address
University information (e.g., name, program, admission status)
b. Financial Information
Payment method details (e.g., transaction IDs, confirmation codes)
Billing information
Note: We do not store full credit card or banking credentials on our servers.
c. Technical & Usage Data
IP address
Browser type and version
Device identifiers
Operating system
Time zone settings and location
Usage logs and interaction data with our platform
2. How We Use Your Information
We use the information we collect for the following purposes:
To process SEVIS I-901 and other student-related payments
To provide support and respond to inquiries
To communicate important updates or confirmations
To personalize and improve our Services
To comply with legal or regulatory obligations
To detect, investigate, and prevent fraud or misuse of our platform
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your data with:
Government agencies (e.g., U.S. Department of Homeland Security) solely to fulfill payment or immigration-related requests
Payment processors to facilitate secure transactions
Service providers under confidentiality agreements for functions like IT support, hosting, or customer service
Legal authorities if required to comply with applicable laws or legal processes
4. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce our agreements
5. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of inaccurate or outdated information
Withdraw consent where processing is based on your consent
Object to or restrict certain types of processing
Request a copy of your data in a portable format
To exercise any of these rights, email us at support@sevisease.us.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.
7. Children's Privacy
Our Services are intended for individuals 18 years or older. We do not knowingly collect data from children under 13. If we become aware of such data, we will promptly delete it.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, monitor performance, and collect analytics. You can adjust cookie settings through your browser.
9. International Transfers
If you are accessing our Services from outside the United States, you understand that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Your continued use of our Services constitutes acceptance of those changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
SEVISEase LLC
Email: support@sevisease.us
Website: www.sevisease.us
Location: 901 S Detroit CT Morton IL
Governing State: Illinois, USA